Privacy Policy

Welcome to Kychn. We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website at www.kychn.co.uk

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect and process the following types of personal information:

Information You Provide

Name
Email address
Phone number
Postal address
Project details or enquiries submitted through contact forms
Any information you provide when requesting a quote, consultation, or brochure

Automatically Collected Information

When you visit our website, we may automatically collect:

IP address
Browser type and version
Device information
Pages visited and time spent on the website
Referral source
Cookies and usage data

2. How We Use Your Information

We use your information to:

Respond to enquiries and requests
Provide quotations and design consultations
Manage customer relationships
Improve our website and services
Send marketing communications (only where legally permitted)
Comply with legal obligations

3. Marketing Communications

If you opt in to receive marketing communications, we may send you updates about:

Kitchen design services
Promotions and offers
New products or showroom updates

You can unsubscribe at any time by clicking the unsubscribe link in emails or contacting us directly.

4. Cookies

Our website may use cookies to improve your browsing experience and analyse website traffic.

Cookies may include:

Essential website functionality cookies
Analytics cookies
Marketing or advertising cookies

You can control cookie preferences through your browser settings.

5. Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third parties where necessary, including:

Website hosting providers
CRM or email marketing providers
Contractors or suppliers involved in your project
Legal or regulatory authorities where required by law

All third parties are required to keep your information secure and confidential.

6. Data Storage and Security

We take reasonable technical and organisational measures to protect your personal information from:

Unauthorised access
Loss
Misuse
Disclosure

However, no online transmission or storage system can be guaranteed to be completely secure.

7. Your Rights

Depending on your location and applicable law, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your data
Restrict or object to processing
Withdraw consent
Lodge a complaint with a data protection authority

To exercise your rights, contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

9. Data Retention

We retain personal information only for as long as necessary to:

Fulfil the purposes outlined in this policy
Comply with legal obligations
Resolve disputes
Enforce agreements

10. Children’s Privacy

Our website is not intended for children under 13 years of age, and we do not knowingly collect data from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

12. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact:

Kychn
Email: sales@kychn.co.uk
Phone: 07947 751779